If you're having trouble reaching your Liongard instance, here are a few steps you should take before reaching out to Liongard about a potential outage:

Try configuring your network settings to use Google's Public DNS IP addresses (8.8.8.8 or 8.8.4.4) as your DNS servers, then clear your DNS cache with the following command:

After running the command, test to see if you can access your instance again. You can find more information about configuring your network settings to use Google Public DNS here.