# Liongard Support Portal

> HOW CAN WE HELP YOU?

## Agents

- [Agents | Agent Missing from Agent Dropdown when Configuring an Inspector](https://support.liongard.com/en/articles/9508322-agents-agent-missing-from-agent-dropdown-when-configuring-an-inspector.md)
- [Agents | Addressing IP Restrictions](https://support.liongard.com/en/articles/10581586-agents-addressing-ip-restrictions.md)
- [Liongard Agent\(s\) | Access Agent Logs](https://support.liongard.com/en/articles/15384117-liongard-agent-s-access-agent-logs.md)
- [Windows/Linux Agent | Installation Failure When Proxy Authentication Password Contains "@" Character](https://support.liongard.com/en/articles/15458328-windows-linux-agent-installation-failure-when-proxy-authentication-password-contains-character.md): Partners may experience failures when installing a Liongard Agent on Windows Server or Linux devices in environments that require an authenticated proxy server.
- [When Agent System Information Updates in Liongard](https://support.liongard.com/en/articles/16045034-when-agent-system-information-updates-in-liongard.md)
- [Windows Agent | Agent Fails to Upgrade or Uninstall](https://support.liongard.com/en/articles/8840157-windows-agent-agent-fails-to-upgrade-or-uninstall.md)
- [Windows Agent | Does the Liongard Agents affect CPU Performance?](https://support.liongard.com/en/articles/8840244-windows-agent-does-the-liongard-agents-affect-cpu-performance.md): CPU Performance, Agents
- [Windows Agent | Downgrading Agents](https://support.liongard.com/en/articles/8840146-windows-agent-downgrading-agents.md)
- [Windows Agent | Installation Fails Due to Service or Event Log Registration Errors](https://support.liongard.com/en/articles/8840120-windows-agent-installation-fails-due-to-service-or-event-log-registration-errors.md)
- [Windows Agent | Liongard Support of Windows Servers 2012 and 2012 R2](https://support.liongard.com/en/articles/8814586-windows-agent-liongard-support-of-windows-servers-2012-and-2012-r2.md): Support for Windows Server Operating Systems \(OS\) Prior to Windows Server 2016
- [Windows Agent | Troubleshooting Liongard Agent Installation Issues](https://support.liongard.com/en/articles/8840166-windows-agent-troubleshooting-liongard-agent-installation-issues.md)
- [Windows Agent | Updating Windows Agents for Local Deployment](https://support.liongard.com/en/articles/8839764-windows-agent-updating-windows-agents-for-local-deployment.md)
- [Windows Agent | Unsuccessful Upgrade or Uninstall](https://support.liongard.com/en/articles/8840237-windows-agent-unsuccessful-upgrade-or-uninstall.md): Unsuccessful Agent Upgrade or Uninstall
- [Windows Agent | Mitigating a Compromised Liongard Domain Account](https://support.liongard.com/en/articles/9730695-windows-agent-mitigating-a-compromised-liongard-domain-account.md): If you suspect that a Liongard domain account has been compromised, follow these steps immediately to secure your environment:
- [Windows Agent | Liongard Agent Mass Deployment Guide](https://support.liongard.com/en/articles/9730710-windows-agent-liongard-agent-mass-deployment-guide.md): Deploy the Liongard agent via RMM. Mass deployment of the Liongard Agent.
- [Windows Agent | Troubleshooting Agent Installation Error 500](https://support.liongard.com/en/articles/9853955-windows-agent-troubleshooting-agent-installation-error-500.md): Agent install error 500, Internal Server Error, Agent Error 500
- [Windows Agent | Fixing Stuck Windows Inspectors \(Agent v5.0.4\)](https://support.liongard.com/en/articles/12278905-windows-agent-fixing-stuck-windows-inspectors-agent-v5-0-4.md)
- [Windows Agent | Inspector\(s\) showing Error: Failed to Send Payload During Inspection](https://support.liongard.com/en/articles/12355745-windows-agent-inspector-s-showing-error-failed-to-send-payload-during-inspection.md)
- [Windows Agent | Prevent Liongard Agent Overwrites When Using Golden Images \(Sysprep + DEVICEGUID Deployment Option\)](https://support.liongard.com/en/articles/12770487-windows-agent-prevent-liongard-agent-overwrites-when-using-golden-images-sysprep-deviceguid-deployment-option.md)
- [Windows Agent | Liongard Agent Overwrite & Remediation](https://support.liongard.com/en/articles/12824388-windows-agent-liongard-agent-overwrite-remediation.md)
- [Network Discovery Inspector Impact: Temporary Removal of NMAP in Agent 5.1.1](https://support.liongard.com/en/articles/12935595-network-discovery-inspector-impact-temporary-removal-of-nmap-in-agent-5-1-1.md)
- [Allowlisting the Liongard Agent in Antivirus & EDR Platforms](https://support.liongard.com/en/articles/12935887-allowlisting-the-liongard-agent-in-antivirus-edr-platforms.md)
- [Liongard Agent Install Script](https://support.liongard.com/en/articles/13287935-liongard-agent-install-script.md): Silently install the Liongard Agent using LGAgentScript.ps1
- [Liongard Agent Uninstall Script](https://support.liongard.com/en/articles/13404140-liongard-agent-uninstall-script.md): Silently uninstall the Liongard Windows Agent using LGAgentUninstall
- [Liongard Agent - Troubleshooting Large Log Files](https://support.liongard.com/en/articles/13535821-liongard-agent-troubleshooting-large-log-files.md): •Issue: Liongard Agent log consuming excessive disk space due to MSI execution loop •Scenario: Agent log grows abnormally large \(100+ GB\), file locked, agent reinstall fails
- [Windows Agent | GUID Conflicts & Clean Reinstall Guidance \(v5.3.0+\)](https://support.liongard.com/en/articles/14745431-windows-agent-guid-conflicts-clean-reinstall-guidance-v5-3-0.md): Agent version 5.3.0
- [Liongard Agent Installation Fails with Error 1603 Due to Trusted Publisher Certificate Restrictions](https://support.liongard.com/en/articles/14854972-liongard-agent-installation-fails-with-error-1603-due-to-trusted-publisher-certificate-restrictions.md): Liongard Windows Agent installation may fail with MSI error 1603 during the final stage of installation. This is typically caused by a security policy preventing the agent from writing to the Loca...
- [Windows Agent | How to Use Sysmon to Identify Antivirus or EDR Interference with the Liongard Agent](https://support.liongard.com/en/articles/15859993-windows-agent-how-to-use-sysmon-to-identify-antivirus-or-edr-interference-with-the-liongard-agent.md)
- [Windows Agent | CrowdStrike Alert During Liongard Agent Update](https://support.liongard.com/en/articles/16111878-windows-agent-crowdstrike-alert-during-liongard-agent-update.md)
- [Linux Agent | Error: No heartbeat](https://support.liongard.com/en/articles/8868769-linux-agent-error-no-heartbeat.md)
- [Linux Agent | Complete Removal & Cleanup Guide](https://support.liongard.com/en/articles/12811289-linux-agent-complete-removal-cleanup-guide.md)
- [Linux Agent | Installation Fails On Rhel 6 & Rhel 7](https://support.liongard.com/en/articles/13486192-linux-agent-installation-fails-on-rhel-6-rhel-7.md)
- [Mac Agent | Mac Agent Auto-Update Issues](https://support.liongard.com/en/articles/8931687-mac-agent-mac-agent-auto-update-issues.md)
- [Mac Agent | Liongard macOS Agent Deployment Guide](https://support.liongard.com/en/articles/11969381-mac-agent-liongard-macos-agent-deployment-guide.md): macOS, Agent, Installation, Deployment, Installation guide, RMM, MDM

## Inspectors

- [Inspectors | How to run inspection in "Debug + Clear Cache"](https://support.liongard.com/en/articles/8872647-inspectors-how-to-run-inspection-in-debug-clear-cache.md): Inspection, Debug, Clear Cache, Inspectors, Debug + Clear Cache
- [Inspectors | Bulk Scheduling Inspectors for Distributed Start Times](https://support.liongard.com/en/articles/9265985-inspectors-bulk-scheduling-inspectors-for-distributed-start-times.md): Schedule, Bulk Schedule, Bulk, Balanced Load, Spacing Launchpoints, Inspectors
- [Inspectors | How can I see Inspector logs?](https://support.liongard.com/en/articles/9253856-inspectors-how-can-i-see-inspector-logs.md): Logs
- [Inspectors | Error: "End of central directory record signature not found."](https://support.liongard.com/en/articles/9190365-inspectors-error-end-of-central-directory-record-signature-not-found.md): End of central directory record signature not found
- [Active Directory | Inspector Updates and Reconfiguration Steps](https://support.liongard.com/en/articles/9362595-active-directory-inspector-updates-and-reconfiguration-steps.md)
- [Inspectors Failure | Error : \[Rule ID : ‘xxx’\] External integration setup issue encountered](https://support.liongard.com/en/articles/12418387-inspectors-failure-error-rule-id-xxx-external-integration-setup-issue-encountered.md): External integration setup issue encountered, Rule ID, Inspectors Failure
- [Inspector\(s\) | Unable to Disable, Delete or Edit Inspector](https://support.liongard.com/en/articles/14079062-inspector-s-unable-to-disable-delete-or-edit-inspector.md): This article explains why inspectors may fail to disable, edit, or delete with a JSON parsing error, what causes corrupted secure credentials, and how to resolve the issue.
- [Inspector\(s\) | Error: ConnectWise and Liongard Are Out of Sync](https://support.liongard.com/en/articles/14299704-inspector-s-error-connectwise-and-liongard-are-out-of-sync.md): Connectwise and Liongard are out of sync. On the Admin \> Integrations screen, use the troubleshooting dropdown to "Sync Mappings" and then re-run the inspector. If the issue persists, please contac...
- [Inspector\(s\) | Error: IT Glue and Liongard Are Out of Sync](https://support.liongard.com/en/articles/14300051-inspector-s-error-it-glue-and-liongard-are-out-of-sync.md): IT Glue and Liongard are out of sync. On the Admin \> Integrations screen, use the troubleshooting dropdown to "Sync Mappings" and then re-run the inspector. If the issue persists, please contact su...
- [3CX | Invalid Certificate](https://support.liongard.com/en/articles/8869092-3cx-invalid-certificate.md): 3CX, Certificates, 3cx error, 3cx inspector issues, Invalid Certificate
- [Cisco Meraki | "Daily Traffic" Data missing within inspector](https://support.liongard.com/en/articles/9948219-cisco-meraki-daily-traffic-data-missing-within-inspector.md): Cisco Meraki, Daily Traffic, Daily Traffic data missing
- [Cisco Umbrella | Deprecation of Legacy API](https://support.liongard.com/en/articles/8869135-cisco-umbrella-deprecation-of-legacy-api.md): Cisco, Cisco Umbrella, Cisco API, Deprecation of Legacy API
- [ConnectWise | Service Board Not Found in Integration](https://support.liongard.com/en/articles/9640339-connectwise-service-board-not-found-in-integration.md): Missing Service Board in ConnectWise Integration, Service Board Not Found, ConnectWise, ConnectWise Integration
- [Continuum RMM | Inspector Failures](https://support.liongard.com/en/articles/8871964-continuum-rmm-inspector-failures.md)
- [Duo Security | Error 400, Cross-deployment Admin API usage is not available](https://support.liongard.com/en/articles/8869100-duo-security-error-400-cross-deployment-admin-api-usage-is-not-available.md): Duo, Duo Security, Error 400, Cross-deployment Admin API usage is not available
- [Fortinet Fortigate | What version of Windows Server does Liongard Support for Active Directory inspection?](https://support.liongard.com/en/articles/8871666-fortinet-fortigate-what-version-of-windows-server-does-liongard-support-for-active-directory-inspection.md)
- [Fortinet FortiGate | Inspection Failures After Upgrading to FortiOS 7.4.x](https://support.liongard.com/en/articles/10301707-fortinet-fortigate-inspection-failures-after-upgrading-to-fortios-7-4-x.md): Fortinet, FortiGate, Inspection Failures, FortiOS 7.4, 403
- [Google Cloud | Troubleshooting Google Cloud Services Inspectors](https://support.liongard.com/en/articles/8869116-google-cloud-troubleshooting-google-cloud-services-inspectors.md): Google, Google Drive, Google Workspace, Google Cloud Services, Client is unauthorized, retrieve access tokens
- [Internet Domain/DNS | Troubleshooting DNS Record Information Inconsistencies](https://support.liongard.com/en/articles/8869107-internet-domain-dns-troubleshooting-dns-record-information-inconsistencies.md): Internet Domain, DNS, DNS Record, Information Inconsistencies, DNSSEC, missing values in DataPrint, Internet Domain/DNS inspector
- [Internet Domain/DNS | Troubleshooting Domain Inspector Failures](https://support.liongard.com/en/articles/8871564-internet-domain-dns-troubleshooting-domain-inspector-failures.md)
- [Internet Domain/DNS | Unknown error while running execSync](https://support.liongard.com/en/articles/8871642-internet-domain-dns-unknown-error-while-running-execsync.md): Internet Domain, DNS, Internet Domain/DNS, Unknown error while running execSync, execSync, Unknown error
- [Internet Domain/DNS | WhoIs Information Not Available](https://support.liongard.com/en/articles/8871647-internet-domain-dns-whois-information-not-available.md): Internet Domain/DNS, WhoIs, WhoIs Information Not Available, Data Missing
- [Internet Domain | Upcoming Changes to Internet Domain Inspector Metrics](https://support.liongard.com/en/articles/9859807-internet-domain-upcoming-changes-to-internet-domain-inspector-metrics.md)
- [Internet/Domain DNS False-Positive Alerts for WHOIS Data](https://support.liongard.com/en/articles/10103990-internet-domain-dns-false-positive-alerts-for-whois-data.md)
- [Microsoft 365 | Child tenants not being discovered](https://support.liongard.com/en/articles/8869073-microsoft-365-child-tenants-not-being-discovered.md): M365, Microsoft 365, 365, Child Tenants not being discovered, Discovery, Auto-discovery, Child Tenants
- [Microsoft 365 | Unable to Update Permissions](https://support.liongard.com/en/articles/8869067-microsoft-365-unable-to-update-permissions.md): Microsoft, Microsoft 365, 365, Unable to Update Permissions, Unable to get partner center consent, Permissions, Liongard enterprise application, enterprise application
- [Microsoft 365 | Why doesn't my Microsoft 365 Inspector show MFA registration status?](https://support.liongard.com/en/articles/8869056-microsoft-365-why-doesn-t-my-microsoft-365-inspector-show-mfa-registration-status.md): Microsoft 365, M365, 365, MFA, MFA registration status
- [Microsoft 365 | Inspector stopped returning user/groups/sites details](https://support.liongard.com/en/articles/8869036-microsoft-365-inspector-stopped-returning-user-groups-sites-details.md)
- [Microsoft 365 | What is considered to be a "Privileged User" in Liongard's M365 Data?](https://support.liongard.com/en/articles/8869034-microsoft-365-what-is-considered-to-be-a-privileged-user-in-liongard-s-m365-data.md)
- [Microsoft 365 | Error: "Organization lacking service principal"](https://support.liongard.com/en/articles/8868975-microsoft-365-error-organization-lacking-service-principal.md): Organization is lacking a service principal
- [Microsoft 365 | Unable to get Microsoft access\_token](https://support.liongard.com/en/articles/8868927-microsoft-365-unable-to-get-microsoft-access_token.md): Error "Unable to get Microsoft access\_token. Request failed with status code 400 calling"
- [Microsoft 365 | Obscured Mailbox Data](https://support.liongard.com/en/articles/8868923-microsoft-365-obscured-mailbox-data.md)
- [Microsoft 365 | Updating Secure Score Metrics](https://support.liongard.com/en/articles/8868916-microsoft-365-updating-secure-score-metrics.md)
- [Microsoft 365 | Users Active Last 30 Days Data](https://support.liongard.com/en/articles/8868915-microsoft-365-users-active-last-30-days-data.md): User “activity” within the last 30 days
- [Microsoft 365 | Inspector Replicated Data: What Happened and How It Affects You](https://support.liongard.com/en/articles/8868847-microsoft-365-inspector-replicated-data-what-happened-and-how-it-affects-you.md): Microsoft 365 parent data was replicated into child Microsoft 365 inspectors
- [Microsoft 365 | What setup is necessary to return isMfaRegistered\_r on a user?](https://support.liongard.com/en/articles/9150989-microsoft-365-what-setup-is-necessary-to-return-ismfaregistered_r-on-a-user.md): isMgaRegistered\_r setup
- [Microsoft 365 | Entra ID Application Required Roles Explanation](https://support.liongard.com/en/articles/9178961-microsoft-365-entra-id-application-required-roles-explanation.md): Microsoft, Microsoft 365. M365, Roles Explanation, Entra ID Application, Enterprise Application, Liongard Application, Required Roles
- [Microsoft 365 | Error 401](https://support.liongard.com/en/articles/9189060-microsoft-365-error-401.md)
- [Microsoft 365 | Error 429](https://support.liongard.com/en/articles/9189112-microsoft-365-error-429.md)
- [Microsoft 365 | Error 403](https://support.liongard.com/en/articles/9189120-microsoft-365-error-403.md): Microsoft 365, Error 403, M365, 403
- [Microsoft 365 | How Does Liongard Detect For Multifactor Authentication \(MFA\) Enforcement?](https://support.liongard.com/en/articles/9263957-microsoft-365-how-does-liongard-detect-for-multifactor-authentication-mfa-enforcement.md)
- [Microsoft 365 | Multifactor Authentication \(MFA\) FAQ](https://support.liongard.com/en/articles/9254951-microsoft-365-multifactor-authentication-mfa-faq.md)
- [M365 | Inspector Failing due to Error 403](https://support.liongard.com/en/articles/9737439-m365-inspector-failing-due-to-error-403.md): M365 failed, M365 Error 403
- [Microsoft 365 | Application 00000002-0000-0ff1-ce00-000000000000 doesn't exist in customer tenant](https://support.liongard.com/en/articles/9803232-microsoft-365-application-00000002-0000-0ff1-ce00-000000000000-doesn-t-exist-in-customer-tenant.md): Microsoft, Microsoft 365, M365, Application, Application 00000002-0000-0ff1-ce00-000000000000 doesn't exist in customer tenant
- [Microsoft 365 | Missing Teams, Sharepoint, Intune, or OneDrive Data](https://support.liongard.com/en/articles/9912465-microsoft-365-missing-teams-sharepoint-intune-or-onedrive-data.md)
- [Mailbox Usage Discrepancies Between Liongard and Microsoft 365](https://support.liongard.com/en/articles/11131904-mailbox-usage-discrepancies-between-liongard-and-microsoft-365.md)
- [M365 | Understanding the AdminAgents Security Group Requirement](https://support.liongard.com/en/articles/11140792-m365-understanding-the-adminagents-security-group-requirement.md)
- [Users Exceeding Mailbox Issue Warning Quota](https://support.liongard.com/en/articles/11421422-users-exceeding-mailbox-issue-warning-quota.md)
- [Actionable Alerts | Microsoft 365 | Exposure to Account\(s\) With Weak Password](https://support.liongard.com/en/articles/11770145-actionable-alerts-microsoft-365-exposure-to-account-s-with-weak-password.md): Actionable Alerts, Microsoft 365, Exposure to Account\(s\) With Weak Password, Microsoft 365 | Exposure to Account\(s\) With Weak Password, M365
- [Microsoft 365 | Alert Triggered for Places Administrator Role](https://support.liongard.com/en/articles/11894510-microsoft-365-alert-triggered-for-places-administrator-role.md): Places Administrator, Roles, Microsoft 365, 365 roles, Alert, Actionable Alerts, Security
- [Microsoft 365 | Passkey or MFA Method Not Detected via Liongard](https://support.liongard.com/en/articles/11930114-microsoft-365-passkey-or-mfa-method-not-detected-via-liongard.md): MFA, Authentication, Microsoft, M365, Passkey, Graph API, API, Alerts, False Positive, MFA Methods
- [Microsoft Teams Integration | Changes, Common Issues and Best Practices](https://support.liongard.com/en/articles/12232595-microsoft-teams-integration-changes-common-issues-and-best-practices.md): Webhooks, Teams, Teams Integrations, Integrations, Best practices, Security, Microsoft
- [Microsoft 365 | Users Exceeding Mailbox Issue Warning Quota Alerts](https://support.liongard.com/en/articles/12267214-microsoft-365-users-exceeding-mailbox-issue-warning-quota-alerts.md): Mailbox Quota, Microsoft 365, Exchange Online, PowerShell, Liongard, Troubleshooting, Alerts, Actionable Alerts, Mailbox
- [Microsoft 365 | Exposure To Suspicious Sign-Ins](https://support.liongard.com/en/articles/11823986-microsoft-365-exposure-to-suspicious-sign-ins.md): Actionable Alerts, M365, Microsoft, Suspicious Sign-Ins, Microsoft 365, Policy Disabled, Alerts, Exposure To Suspicious Sign-Ins
- [Microsoft 365 | Users with Risk Policy Disabled](https://support.liongard.com/en/articles/11823581-microsoft-365-users-with-risk-policy-disabled.md): Actionable Alerts, M365, Microsoft, Risk Policy, Microsoft 365, Policy Disabled, Alerts
- [Microsoft 365 | Exposure to User Account\(s\) Due to Lack of Strong Authentication](https://support.liongard.com/en/articles/12509532-microsoft-365-exposure-to-user-account-s-due-to-lack-of-strong-authentication.md): Actionable Alerts, M365, Microsoft, MFA, Authentication, User Accounts, MFARegistrationV2
- [Microsoft 365 | Limitation Retrieving Current SharePoint Tenant Storage Capacity via Microsoft Graph](https://support.liongard.com/en/articles/13780152-microsoft-365-limitation-retrieving-current-sharepoint-tenant-storage-capacity-via-microsoft-graph.md): This article explains why tenant-level SharePoint storage capacity cannot currently be retrieved by the Liongard Microsoft 365 Inspector and why storage alerting is not supported.
- [Microsoft 365 Inspector Failures Caused by Conditional Access or GDAP Configuration](https://support.liongard.com/en/articles/15032024-microsoft-365-inspector-failures-caused-by-conditional-access-or-gdap-configuration.md)
- [Microsoft 365 | Entra Audit Logs Show Delegated Permission Grant Activity During Microsoft 365 Inspector Runs](https://support.liongard.com/en/articles/15945667-microsoft-365-entra-audit-logs-show-delegated-permission-grant-activity-during-microsoft-365-inspector-runs.md)
- [Active Directory | Can I exclude users from User-Related Active Directory Actionable Alerts?](https://support.liongard.com/en/articles/8872048-active-directory-can-i-exclude-users-from-user-related-active-directory-actionable-alerts.md): Active Directory, exclude users, Actionable Alerts, RoarExclude, Roar Exclude
- [Microsoft Active Directory | "Computers with Anomalous Login Activity" Alert](https://support.liongard.com/en/articles/8871949-microsoft-active-directory-computers-with-anomalous-login-activity-alert.md)
- [Microsoft Active Directory | Default Domain Policy Information Source](https://support.liongard.com/en/articles/8871971-microsoft-active-directory-default-domain-policy-information-source.md)
- [Microsoft Active Directory | DHCP/DNS Information Missing](https://support.liongard.com/en/articles/8872139-microsoft-active-directory-dhcp-dns-information-missing.md)
- [Microsoft Active Directory | Error: "Payload size was too large..."](https://support.liongard.com/en/articles/8869096-microsoft-active-directory-error-payload-size-was-too-large.md)
- [Microsoft Active Directory | How are group changes over the last 24 hours determined?](https://support.liongard.com/en/articles/8872181-microsoft-active-directory-how-are-group-changes-over-the-last-24-hours-determined.md)
- [Microsoft Active Directory | How is the "Security Score" for users constructed?](https://support.liongard.com/en/articles/8872177-microsoft-active-directory-how-is-the-security-score-for-users-constructed.md)
- [Microsoft Active Directory | How are the "User Activity" and "Computer Activity" values determined?](https://support.liongard.com/en/articles/8872192-microsoft-active-directory-how-are-the-user-activity-and-computer-activity-values-determined.md)
- [Microsoft Active Directory | Privileged Users List](https://support.liongard.com/en/articles/8872154-microsoft-active-directory-privileged-users-list.md)
- [Active Directory | What version of Windows Server does Liongard Support for Active Directory inspection?](https://support.liongard.com/en/articles/8872128-active-directory-what-version-of-windows-server-does-liongard-support-for-active-directory-inspection.md): Active Directory, Supported Windows Server Version, Supported Version, Active Directory inspection, remote inspection, remote
- [Microsoft Active Directory | Where is the Domain Account Policy data pulled from on the Overview Page?](https://support.liongard.com/en/articles/8872210-microsoft-active-directory-where-is-the-domain-account-policy-data-pulled-from-on-the-overview-page.md)
- [Active Directory | The inspector job exited with a non-zero exit code](https://support.liongard.com/en/articles/10057331-active-directory-the-inspector-job-exited-with-a-non-zero-exit-code.md): The inspector job exited with a non-zero exit code, Active Directory, on-zero exit code, Error: Error occurred running the inspector. Exit code was 1 and signal was null, ExperimentalWarning: Polic...
- [Active Directory | “The server is not operational” error when querying Users/Computers/Groups](https://support.liongard.com/en/articles/11049645-active-directory-the-server-is-not-operational-error-when-querying-users-computers-groups.md)
- [Active Directory | Failed or Incomplete Data Collection for Users, Computers, Groups, DNS, or DHCP](https://support.liongard.com/en/articles/11816550-active-directory-failed-or-incomplete-data-collection-for-users-computers-groups-dns-or-dhcp.md): Active Directory, Data missing, Users, Groups, Computers, Task timed out, Unable to obtain DNS hostname, Unable to resolve the DNS hostname, Incomplete Data, AD
- [Active Directory Inspector – Domain Mode Requirements](https://support.liongard.com/en/articles/13393288-active-directory-inspector-domain-mode-requirements.md): This article explains: Domain Mode and why it matters Which domain modes are known to work reliably with the AD Inspector Why upgrading Domain Mode often resolves inspection issues Recommended ...
- [Active Directory | Incorrect or Repeated Values Displayed on System Details Page](https://support.liongard.com/en/articles/13860718-active-directory-incorrect-or-repeated-values-displayed-on-system-details-page.md)
- [Active Directory | Understanding Password Policy vs Group Policy \(GPO\) Password Settings](https://support.liongard.com/en/articles/13862401-active-directory-understanding-password-policy-vs-group-policy-gpo-password-settings.md)
- [Active Directory | Repeated Default Administrator Account Enabled Alerts](https://support.liongard.com/en/articles/11816372-active-directory-repeated-default-administrator-account-enabled-alerts.md)
- [Microsoft Cloud | "HTTP 401. Details: You are not authorized to access the resource"](https://support.liongard.com/en/articles/8869002-microsoft-cloud-http-401-details-you-are-not-authorized-to-access-the-resource.md): GDAP Troubleshooting
- [Microsoft Cloud | Parent Inspectors not discovering Child Inspectors](https://support.liongard.com/en/articles/8869007-microsoft-cloud-parent-inspectors-not-discovering-child-inspectors.md)
- [Microsoft Cloud | Children Inspectors without DAP or GDAP not working post GDAP update](https://support.liongard.com/en/articles/8869012-microsoft-cloud-children-inspectors-without-dap-or-gdap-not-working-post-gdap-update.md)
- [Microsoft Cloud | Inspector is failing to complete](https://support.liongard.com/en/articles/8869020-microsoft-cloud-inspector-is-failing-to-complete.md): My Entra \(Azure\) Inspector appears to be set up correctly, but it is failing to complete.
- [Microsoft Cloud | Entra \(Azure Active Directory\) Error: "Call for Intune-specific endpoint..."](https://support.liongard.com/en/articles/8869025-microsoft-cloud-entra-azure-active-directory-error-call-for-intune-specific-endpoint.md)
- [Microsoft Cloud | What role is required to setup GDAP in the Microsoft Partner Center?](https://support.liongard.com/en/articles/8869041-microsoft-cloud-what-role-is-required-to-setup-gdap-in-the-microsoft-partner-center.md)
- [Microsoft Cloud | Inspectors failing with 401 error after updating GDAP in Microsoft Partner Center](https://support.liongard.com/en/articles/8869052-microsoft-cloud-inspectors-failing-with-401-error-after-updating-gdap-in-microsoft-partner-center.md)
- [Microsoft Cloud | Entra \(Azure Active Directory\) Troubleshooting Setup Issues](https://support.liongard.com/en/articles/8869076-microsoft-cloud-entra-azure-active-directory-troubleshooting-setup-issues.md)
- [Microsoft Cloud | Enabling Liongard to Retrieve MFA User Information in Microsoft Entra \(formerly Microsoft Azure\)](https://support.liongard.com/en/articles/8868964-microsoft-cloud-enabling-liongard-to-retrieve-mfa-user-information-in-microsoft-entra-formerly-microsoft-azure.md)
- [Microsoft 365 | Inspector Consolidation](https://support.liongard.com/en/articles/8868864-microsoft-365-inspector-consolidation.md): Microsoft 365 Consolidated inspector
- [Microsoft Cloud | Entra \(Azure AD\) Error: Missing API scope\(s\) found](https://support.liongard.com/en/articles/8872396-microsoft-cloud-entra-azure-ad-error-missing-api-scope-s-found.md): Missing API scope\(s\) found on call for GET /v1.0/identityProtection/riskDetections.
- [Microsoft Cloud | My Microsoft Entra \(Azure\) Inspector appears to be set up correctly, but it is failing to complete.](https://support.liongard.com/en/articles/8872413-microsoft-cloud-my-microsoft-entra-azure-inspector-appears-to-be-set-up-correctly-but-it-is-failing-to-complete.md)
- [Azure Inspector | Request failed with status code 403](https://support.liongard.com/en/articles/9613211-azure-inspector-request-failed-with-status-code-403.md): Azure Inspector | inspector failure: Request failed with status code 403
- [SQL Server | Error Locating Server/Instance Specified](https://support.liongard.com/en/articles/8872470-sql-server-error-locating-server-instance-specified.md): Error Locating Server/Instance Specified, Connectivity test failed. Exception: A network-related or instance-specific error occurred while establishing a connection to SQL Server, SQL Serve
- [SQL Server | Connection Timeout Expired](https://support.liongard.com/en/articles/8872465-sql-server-connection-timeout-expired.md): SQL Server, Connection Timeout Expired, Connectivity test failed. Exception: Connection Timeout Expired. The timeout period elapsed while attempting to consume the pre-login handshake acknowledgeme...
- [SQL Server | Error: 40 - Could not open a connection to SQL Server](https://support.liongard.com/en/articles/8872459-sql-server-error-40-could-not-open-a-connection-to-sql-server.md): SQL Server, A network-related or instance-specific error occurred while establishing a connection to SQL Server. The server was not found or was not accessible... \(provider: Named Pipes Provider, e...
- [SQL Server | Longest Queries Field](https://support.liongard.com/en/articles/8872455-sql-server-longest-queries-field.md): SQL Server, Longest Queries, Queries, Longest Queries Field, SQL
- [SQL Server | Connectivity Succeeded But User Does Not Have sysadmin Role](https://support.liongard.com/en/articles/8872490-sql-server-connectivity-succeeded-but-user-does-not-have-sysadmin-role.md): SQL Server, Connectivity Succeeded But User Does Not Have sysadmin Role, sysadmin, Authentication
- [Microsoft SQL Server | Connectivity test failed](https://support.liongard.com/en/articles/8872494-microsoft-sql-server-connectivity-test-failed.md)
- [SQL Server | Server Error 26](https://support.liongard.com/en/articles/8872496-sql-server-server-error-26.md): SQL Server, Server Error 26, A network-related or instance-specific error occurred while establishing a connection to SQL Server. The server was not found or was not accessible, Error Locating Serv...
- [Kaseya VSA | UNABLE\_TO\_VERIFY\_LEAF\_SIGNATURE](https://support.liongard.com/en/articles/8871975-kaseya-vsa-unable_to_verify_leaf_signature.md): Unable to reach target system because of UNABLE\_TO\_VERIFY\_LEAF\_SIGNATURE: unable to verify the first certificate., Kaseya VSA, VSA
- [Kaseya VSA | Issue with Certificate Export](https://support.liongard.com/en/articles/11558128-kaseya-vsa-issue-with-certificate-export.md): Issue with Certificate Re-Keying and Export, Kaseya VSA, Certificate Export
- [N-able N-Central | 404 Response](https://support.liongard.com/en/articles/8872068-n-able-n-central-404-response.md): N-Central, N-able, 404, IndexAction.Action., 404 - failing on IndexAction.Action on API call", N-Able N-Central Error
- [N-Central | Error: "Unable to get CustomerID from CustomerList"](https://support.liongard.com/en/articles/8871548-n-central-error-unable-to-get-customerid-from-customerlist.md): N-Central N-Able
- [N-able N-Central | Inspector Failure Troubleshooting](https://support.liongard.com/en/articles/8872064-n-able-n-central-inspector-failure-troubleshooting.md): Problem calling https://domain.com/dms2/services2/ServerEI2, Please login using your SSO credentials, SOAP 500 or other 5xx responses from the API, N-Central, N-able
- [N-able N-Central | Problem calling https://domain.com/dms2/services2/ServerEI2](https://support.liongard.com/en/articles/8871506-n-able-n-central-problem-calling-https-domain-com-dms2-services2-serverei2.md): Problem calling https://domain.com/dms2/services2/ServerEI2", N-able, N-Central, 500
- [N-able N-Central | Error 401](https://support.liongard.com/en/articles/9221681-n-able-n-central-error-401.md): N-able, N-Central, 401, Error calling customerList: Credentials are incorrect or expired. Please update API Key, status code 401
- [Network Discovery | Payload Too Large: 65536](https://support.liongard.com/en/articles/8871608-network-discovery-payload-too-large-65536.md)
- [Network Discovery | InvalidASN1 Error: Zero-Length Integer](https://support.liongard.com/en/articles/8871514-network-discovery-invalidasn1-error-zero-length-integer.md)
- [PFSense | Timeout Waiting For Handshake](https://support.liongard.com/en/articles/8871534-pfsense-timeout-waiting-for-handshake.md): PFSense, Timeout, Handshake, Timeout Waiting For Handshake
- [PFSense | Data missing from Inspector on firmware 2.2](https://support.liongard.com/en/articles/8871285-pfsense-data-missing-from-inspector-on-firmware-2-2.md): PFSense, Data missing, firmware 2.2, Data missing from Inspector
- [SonicWall | Troubleshoot "timed out while waiting for handshake" error](https://support.liongard.com/en/articles/8871668-sonicwall-troubleshoot-timed-out-while-waiting-for-handshake-error.md): SonicWall, timed out while waiting for handshake
- [Sonicwall | Inspection failing on SonicOS 7.0.1-5065](https://support.liongard.com/en/articles/8871638-sonicwall-inspection-failing-on-sonicos-7-0-1-5065.md)
- [SonicWall | API Unauthorized Error](https://support.liongard.com/en/articles/8871623-sonicwall-api-unauthorized-error.md)
- [SonicWall | Access Denied](https://support.liongard.com/en/articles/8871594-sonicwall-access-denied.md): SonicWall, Access Denied, access denied. please check that the credentials are correct
- [Sonicwall | Error occuring when creating launchpoint](https://support.liongard.com/en/articles/8871561-sonicwall-error-occuring-when-creating-launchpoint.md)
- [SonicWall | Connection refused with: connect ECONNREFUSED](https://support.liongard.com/en/articles/8871558-sonicwall-connection-refused-with-connect-econnrefused.md): SonicWall, Sonicwall, ECONNREFUSED, Connection refused with: connect ECONNREFUSED, Unable to reach
- [SonicWall | No matching key exchange algorithm](https://support.liongard.com/en/articles/8871288-sonicwall-no-matching-key-exchange-algorithm.md)
- [SonicWall | Unauthorized Error](https://support.liongard.com/en/articles/8871269-sonicwall-unauthorized-error.md): SonicWall, 401, 403, Unauthorized, Request failed with status code 401, Request failed with status code 403
- [SonicWall | Why Does My Inspector Lack License Details?](https://support.liongard.com/en/articles/10298107-sonicwall-why-does-my-inspector-lack-license-details.md): SonicWall, Inspector Lack License Details, Missing license data, License, empty license detail
- [Sophos Central | Request failed with status code 403](https://support.liongard.com/en/articles/8869087-sophos-central-request-failed-with-status-code-403.md): Sophos Central, Error 403, 403, Request failed with status code 403
- [Sophos Firewall |Troubleshoot Inspector ETIMEDOUT Errors When Connectivity Is Confirmed](https://support.liongard.com/en/articles/16109713-sophos-firewall-troubleshoot-inspector-etimedout-errors-when-connectivity-is-confirmed.md)
- [Synology NAS | Synology NAS Inspector times out while trying to connect](https://support.liongard.com/en/articles/8871585-synology-nas-synology-nas-inspector-times-out-while-trying-to-connect.md): Synology, Synology NAS, Synology NAS Inspector times out while trying to connect, timeout error
- [Synology NAS | Error: "The Admin Username and Password should be set."](https://support.liongard.com/en/articles/8871554-synology-nas-error-the-admin-username-and-password-should-be-set.md)
- [TLS/SSL | Troubleshooting Certificate Inspector Failures](https://support.liongard.com/en/articles/8871590-tls-ssl-troubleshooting-certificate-inspector-failures.md): TLS/SSL, SSL Inspector Failures, Connection reset by peer, Host unreachable on 443, TLS/SSL Certificate Inspection Timed Out
- [TLS/SSL | Wildcard Certificates](https://support.liongard.com/en/articles/8871272-tls-ssl-wildcard-certificates.md): TLS, SSL, TLS/SSL, Wildcard, Certificates, Wildcard Certificates
- [SSL/TLS Certificates | Different Certificate Expiration Dates for Same Domain](https://support.liongard.com/en/articles/13345153-ssl-tls-certificates-different-certificate-expiration-dates-for-same-domain.md)
- [TLS/SSL | Different Certificate Information Displayed Between Browser and Liongard](https://support.liongard.com/en/articles/15183137-tls-ssl-different-certificate-information-displayed-between-browser-and-liongard.md)
- [Ubiquiti Unifi | Error: “Default site cannot be found”](https://support.liongard.com/en/articles/8869112-ubiquiti-unifi-error-default-site-cannot-be-found.md)
- [Veeam | Support and Updates](https://support.liongard.com/en/articles/8869123-veeam-support-and-updates.md): Veeam, Veeam Support, v9, Veeam support
- [Veeam SPC | Connection Refused Error \(Port 1280\)](https://support.liongard.com/en/articles/11173444-veeam-spc-connection-refused-error-port-1280.md): Veeam, Veeam SPC, Veeam Service Provider Console, Connection Refused Error, \(Port 1280\)
- [VMWare ESXi | Error: "esxcli storage filesystem list"](https://support.liongard.com/en/articles/8872041-vmware-esxi-error-esxcli-storage-filesystem-list.md): ESXi inspector fails with “esxcli storage filesystem list”
- [VMware ESXi | Supported Versions](https://support.liongard.com/en/articles/8872285-vmware-esxi-supported-versions.md): VMWare ESXi Liongard Supported versions
- [VMware vCenter | Error: 'authentication required'](https://support.liongard.com/en/articles/8872237-vmware-vcenter-error-authentication-required.md): VMware, vCenter, VMware vCenter, Authentication required
- [VMware ESXi | Setup Issue: "All Authentication Methods Failed"](https://support.liongard.com/en/articles/15655261-vmware-esxi-setup-issue-all-authentication-methods-failed.md)
- [Webroot | How to Create User Exclusions in Webroot Metrics](https://support.liongard.com/en/articles/8869128-webroot-how-to-create-user-exclusions-in-webroot-metrics.md)
- [Roar | Creating Actionable Alerts on Inspector Statuses](https://support.liongard.com/en/articles/9264117-roar-creating-actionable-alerts-on-inspector-statuses.md)
- [Axcient x360 Recover | Error 403](https://support.liongard.com/en/articles/12745953-axcient-x360-recover-error-403.md)
- [Windows Server/Workstation | Clarification on Mandatory & Non-Mandatory updates](https://support.liongard.com/en/articles/12044408-windows-server-workstation-clarification-on-mandatory-non-mandatory-updates.md): Updates, Windows Server, Windows Workstation, Mandatory Updates, Non-Mandatory updates, Available updates, Updates Metric, Security
- [Endpoints Returning Partial Inspections Due to Missing or Corrupted WMI Provider \(cimwin32\)](https://support.liongard.com/en/articles/12831149-endpoints-returning-partial-inspections-due-to-missing-or-corrupted-wmi-provider-cimwin32.md)
- [Windows Server/Workstation | Antivirus Displayed Multiple Times](https://support.liongard.com/en/articles/13414177-windows-server-workstation-antivirus-displayed-multiple-times.md)
- [Windows Workstation | Microsoft Sentinel "Honeytoken Queried via LDAP" False Positive](https://support.liongard.com/en/articles/13941123-windows-workstation-microsoft-sentinel-honeytoken-queried-via-ldap-false-positive.md): This article explains why Microsoft Sentinel “Honeytoken queried via LDAP” alerts appear with the Liongard Windows Workstation Inspector, how Domain Extraction triggers LDAP queries, and how to res...

## Integrations

- [BrightGauge | Error: "You do not have permission to access this URL"](https://support.liongard.com/en/articles/8872585-brightgauge-error-you-do-not-have-permission-to-access-this-url.md): BrightGauge, You do not have permission to access this URL, BrightGauge Integration
- [ConnectWise PSA | Can I change the name of ConnectWise Configurations?](https://support.liongard.com/en/articles/8872629-connectwise-psa-can-i-change-the-name-of-connectwise-configurations.md): ConnectWise, ConnectWise PSA, Configurations,
- [ConnectWise PSA \(Formerly Manage\) | How can I see which Inspectors map to which Configurations in ConnectWise?](https://support.liongard.com/en/articles/8872635-connectwise-psa-formerly-manage-how-can-i-see-which-inspectors-map-to-which-configurations-in-connectwise.md): ConnectWise PSA, ConnectWise Integration, Integration, How can I see which Inspectors map to which Configurations in ConnectWise?
- [ConnectWise PSA \(Formerly Manage\) | Inspector Fails to Push Data to Mapped Environment](https://support.liongard.com/en/articles/8872481-connectwise-psa-formerly-manage-inspector-fails-to-push-data-to-mapped-environment.md): ConnectWise, PSA, ConnectWise Integration, Inspector Fails to Push Data to Mapped Environment
- [Integrations | Can I create more than one integration?](https://support.liongard.com/en/articles/8872602-integrations-can-i-create-more-than-one-integration.md): Integrations, Limit on Integrations, Integration Usage, Can I create more than one integration?
- [IT Glue | Why am I not seeing Liongard's Flexible Assets in my IT Glue instance?](https://support.liongard.com/en/articles/8872564-it-glue-why-am-i-not-seeing-liongard-s-flexible-assets-in-my-it-glue-instance.md)
- [IT Glue | Can I change the name of Liongard's Flexible Assets?](https://support.liongard.com/en/articles/8872561-it-glue-can-i-change-the-name-of-liongard-s-flexible-assets.md)
- [IT Glue | How frequently does Liongard data refresh in IT Glue Flexible Assets?](https://support.liongard.com/en/articles/8872557-it-glue-how-frequently-does-liongard-data-refresh-in-it-glue-flexible-assets.md)
- [IT Glue | Mapping Parent/Child Liongard Environments](https://support.liongard.com/en/articles/8872551-it-glue-mapping-parent-child-liongard-environments.md)
- [IT Glue | Error "Updating IT Glue has failed. Please see inspection logs for more troubleshooting information."](https://support.liongard.com/en/articles/8872545-it-glue-error-updating-it-glue-has-failed-please-see-inspection-logs-for-more-troubleshooting-information.md)
- [IT Glue | Missing Flexible Assets](https://support.liongard.com/en/articles/8872539-it-glue-missing-flexible-assets.md)
- [IT Glue | Flexible Asset Troubleshooting](https://support.liongard.com/en/articles/8872527-it-glue-flexible-asset-troubleshooting.md)
- [IT Glue | \(Auto\) Flexible Assets not appearing in sidebar](https://support.liongard.com/en/articles/8872524-it-glue-auto-flexible-assets-not-appearing-in-sidebar.md)
- [IT Glue | General Inspector Failure due to: “External integration setup issue encountered”](https://support.liongard.com/en/articles/8872574-it-glue-general-inspector-failure-due-to-external-integration-setup-issue-encountered.md)
- [IT Glue Pro Sync Allowlisting](https://support.liongard.com/en/articles/10943983-it-glue-pro-sync-allowlisting.md): ​To ensure seamless integration between Liongard's IT Glue Pro Sync feature and IT Glue, you may need to allowlist specific IP addresses.
- [How to Verify IT Glue Pro Sync is Enabled in Liongard](https://support.liongard.com/en/articles/10944111-how-to-verify-it-glue-pro-sync-is-enabled-in-liongard.md): How to Verify IT Glue Pro Sync is Enabled in Liongard
- [IT Glue Pro Sync – Sync Timing & FAQ](https://support.liongard.com/en/articles/10944257-it-glue-pro-sync-sync-timing-faq.md): This document outlines the timing and operational details of the IT Glue Pro Sync feature and FAQs
- [IT Glue | Upcoming Fix for Error 429](https://support.liongard.com/en/articles/12745919-it-glue-upcoming-fix-for-error-429.md): IT Glue, IT Glue Integration, Error 429, Updating IT Glue has failed, Updates, Fixes, Platform Failure, Glue, Liongard Updates
- [Liongard API](https://support.liongard.com/en/articles/8872595-liongard-api.md): Liongard API, API
- [Power BI Connector | Selecting Data Fields re-prompts to enter API key](https://support.liongard.com/en/articles/8872591-power-bi-connector-selecting-data-fields-re-prompts-to-enter-api-key.md): Power BI, BI, Power BI Connector, Selecting Data Fields re-prompts to enter API key
- [Gradient MSP | Integration Troubleshooting Guide](https://support.liongard.com/en/articles/9859724-gradient-msp-integration-troubleshooting-guide.md): Gradient MSP, Gradient, Gradient Integration, Integration Troubleshooting Guide
- [HaloPSA | FAQ's and Common Issues](https://support.liongard.com/en/articles/11164034-halopsa-faq-s-and-common-issues.md): HaloPSA, Halo, PSA, Integrations, HaloPSA Guide, FAQ's, Common Issues

## Platform

- [Actionable Alerts | Reopening](https://support.liongard.com/en/articles/8880471-actionable-alerts-reopening.md)
- [Actionable Alerts | How to Add or Remove an Environment from a Template](https://support.liongard.com/en/articles/8880466-actionable-alerts-how-to-add-or-remove-an-environment-from-a-template.md)
- [Actionable Alerts | Closed alerts are showing in Open Alerts](https://support.liongard.com/en/articles/8880443-actionable-alerts-closed-alerts-are-showing-in-open-alerts.md)
- [Microsoft 365 | Actionable Alerts Requiring P1/P2 Licensing](https://support.liongard.com/en/articles/9676151-microsoft-365-actionable-alerts-requiring-p1-p2-licensing.md)
- [Configuring Network Allowlisting for Liongard UI Access](https://support.liongard.com/en/articles/8880599-configuring-network-allowlisting-for-liongard-ui-access.md)
- [Allowlist | When to configure](https://support.liongard.com/en/articles/8880515-allowlist-when-to-configure.md)
- [Platform | Liongard Academy Portal Update and Transition](https://support.liongard.com/en/articles/8872643-platform-liongard-academy-portal-update-and-transition.md)
- [Platform | How to reset user access](https://support.liongard.com/en/articles/8880610-platform-how-to-reset-user-access.md)
- [Platform | Can I create a Parent/Child Environment in Liongard?](https://support.liongard.com/en/articles/8880537-platform-can-i-create-a-parent-child-environment-in-liongard.md)
- [Platform | How to add an access restriction for the Liongard support account in your instance](https://support.liongard.com/en/articles/8880525-platform-how-to-add-an-access-restriction-for-the-liongard-support-account-in-your-instance.md)
- [Platform | Troubleshooting Multi-Factor Authentication \(MFA\)](https://support.liongard.com/en/articles/8881086-platform-troubleshooting-multi-factor-authentication-mfa.md)
- [Platform | Forgot Password Email Has Not Arrived](https://support.liongard.com/en/articles/8881082-platform-forgot-password-email-has-not-arrived.md)
- [Platform | Having trouble resolving your Liongard instance?](https://support.liongard.com/en/articles/8880833-platform-having-trouble-resolving-your-liongard-instance.md): Troubleshooting DNS Issues
- [Platform | Failed to send invite to user](https://support.liongard.com/en/articles/9019641-platform-failed-to-send-invite-to-user.md): When creating a user, you may run into issues if the user is on the AWS suppression list
- [Platform | Failed to send invite to user](https://support.liongard.com/en/articles/9150752-platform-failed-to-send-invite-to-user.md): Failed to send invite to user
- [Platform | How To Create a Read-Only User for Single or Multi Environments](https://support.liongard.com/en/articles/9150704-platform-how-to-create-a-read-only-user-for-single-or-multi-environments.md)
- [Platform | Liongard Academy Account and History Transition](https://support.liongard.com/en/articles/9150978-platform-liongard-academy-account-and-history-transition.md): Liongard Academy
- [Platform | Allowlisting for Integrations](https://support.liongard.com/en/articles/8872616-platform-allowlisting-for-integrations.md)
- [Platform | Access Control Restriction](https://support.liongard.com/en/articles/8872604-platform-access-control-restriction.md)
- [Platform | Environment Group Permissions and User Role Management](https://support.liongard.com/en/articles/9709233-platform-environment-group-permissions-and-user-role-management.md)
- [Supported EDR Solutions Discovered by Liongard](https://support.liongard.com/en/articles/9855449-supported-edr-solutions-discovered-by-liongard.md): The following is a list of Endpoint Detection and Response solutions that can be discovered by Liongard's Endpoint Inspectors.
- [Submitting Feedback in Liongard](https://support.liongard.com/en/articles/9295227-submitting-feedback-in-liongard.md): Submitting Feedback in Liongard
- [Change Detection Resolution - January 2025](https://support.liongard.com/en/articles/10421003-change-detection-resolution-january-2025.md): Details on a recently identified and resolved issue with Liongard's change detection functionality.
- [Platform | Offboarding Liongard Environment\(s\)](https://support.liongard.com/en/articles/10471610-platform-offboarding-liongard-environment-s.md)
- [LiongardIQ & HunterX Preview Period Ending](https://support.liongard.com/en/articles/12089793-liongardiq-hunterx-preview-period-ending.md)
- [Important Update Regarding Network Discovery & Network Monitoring](https://support.liongard.com/en/articles/12089799-important-update-regarding-network-discovery-network-monitoring.md)
- [HunterX Preview Period Ending](https://support.liongard.com/en/articles/12089814-hunterx-preview-period-ending.md)
- [Platform | Request to Change Service Provider Name](https://support.liongard.com/en/articles/11848567-platform-request-to-change-service-provider-name.md): This article provides guidance for Liongard Partners seeking to change their Service Provider Name within the platform.
- [Proactive Ticket Initiative \(PTI\): Enhancing Inspector Efficiency](https://support.liongard.com/en/articles/13603098-proactive-ticket-initiative-pti-enhancing-inspector-efficiency.md)
- [Liongard | Contacting Liongard Support](https://support.liongard.com/en/articles/15306132-liongard-contacting-liongard-support.md)
- [Platform | Troubleshoot MFA Setup Failure for AI User-Only Accounts](https://support.liongard.com/en/articles/15934358-platform-troubleshoot-mfa-setup-failure-for-ai-user-only-accounts.md)
- [Platform | Metrics Library](https://support.liongard.com/en/articles/8880497-platform-metrics-library.md)
- [Metrics | Spaces or Special Characters in DataPrint Variables](https://support.liongard.com/en/articles/8872655-metrics-spaces-or-special-characters-in-dataprint-variables.md)
- [Metrics | How to add RoarExclude to a custom metric](https://support.liongard.com/en/articles/8872098-metrics-how-to-add-roarexclude-to-a-custom-metric.md)
- [Single-Sign-On \(SSO\) | User Exclusion](https://support.liongard.com/en/articles/8880571-single-sign-on-sso-user-exclusion.md)
- [Single-Sign-On \(SSO\) | How to setup a bypass account?](https://support.liongard.com/en/articles/8880544-single-sign-on-sso-how-to-setup-a-bypass-account.md)
- [Single-Sign-On \(SSO\) | Implementing SSO with Passly](https://support.liongard.com/en/articles/8872610-single-sign-on-sso-implementing-sso-with-passly.md)
- [SSO Certificate and Metadata Refresh Process](https://support.liongard.com/en/articles/9650423-sso-certificate-and-metadata-refresh-process.md): Single Sign On Identity Provider Metadata Refresh Process
- [Configuring Single Sign-On \(SSO\) with Liongard and Okta](https://support.liongard.com/en/articles/10234558-configuring-single-sign-on-sso-with-liongard-and-okta.md)
- [Asset Inventory - User Identities with “No Activity Found”](https://support.liongard.com/en/articles/12141029-asset-inventory-user-identities-with-no-activity-found.md)

## Knowledge Base

- [WatchGuard Inspector – Interface Count Does Not Match Physical Ports Summary](https://support.liongard.com/en/articles/13719768-watchguard-inspector-interface-count-does-not-match-physical-ports-summary.md): After upgrading or replacing a WatchGuard Firebox, the Inspector may show more interfaces than visible Ethernet ports. This is expected. The Inspector reports all interfaces returned by the show in...
- [Webroot Secure Anywhere GSM | Updating Credentials After OpenText Secure Cloud Migration](https://support.liongard.com/en/articles/13789122-webroot-secure-anywhere-gsm-updating-credentials-after-opentext-secure-cloud-migration.md)
- [Addigy Inspector: V1 to V2 API Migration](https://support.liongard.com/en/articles/14982302-addigy-inspector-v1-to-v2-api-migration.md)
- [Addigy Legacy Inspector Deprecation and Migration to the Addigy Inspector](https://support.liongard.com/en/articles/15706555-addigy-legacy-inspector-deprecation-and-migration-to-the-addigy-inspector.md)

## Use Case Library

- [Continuous Asset Discovery and Inventory](https://support.liongard.com/en/articles/15139487-continuous-asset-discovery-and-inventory.md)
- [Maintain Visibility & Control Across Remote Environments](https://support.liongard.com/en/articles/15139310-maintain-visibility-control-across-remote-environments.md)
- [Build a Repeatable User Access Review Process](https://support.liongard.com/en/articles/15706913-build-a-repeatable-user-access-review-process.md)
- [Monitor Privileged Account & MFA Changes](https://support.liongard.com/en/articles/16188428-monitor-privileged-account-mfa-changes.md)
- [Build Operational Workflows Around Change Detection](https://support.liongard.com/en/articles/15139657-build-operational-workflows-around-change-detection.md)
- [Centralize Operational Workflows Across PSA & Documentation Systems](https://support.liongard.com/en/articles/15139370-centralize-operational-workflows-across-psa-documentation-systems.md)
- [Reduce PSA Ticket Noise & Alert Fatigue](https://support.liongard.com/en/articles/15139193-reduce-psa-ticket-noise-alert-fatigue.md)
- [Resolve Help Desk Tickets Faster](https://support.liongard.com/en/articles/15123942-resolve-help-desk-tickets-faster.md)
- [Build a Clean Alert Baseline With Actionable Alerts](https://support.liongard.com/en/articles/15139157-build-a-clean-alert-baseline-with-actionable-alerts.md)
- [Build Repeatable Onboarding & Environment Standardization Processes](https://support.liongard.com/en/articles/15140583-build-repeatable-onboarding-environment-standardization-processes.md)
- [Support QBRs with Data-Backed Operational Insights](https://support.liongard.com/en/articles/15214878-support-qbrs-with-data-backed-operational-insights.md)
- [Accelerate Root Cause Analysis and Incident Response with Change Detection](https://support.liongard.com/en/articles/15401567-accelerate-root-cause-analysis-and-incident-response-with-change-detection.md)
- [Automate Billing Reconciliation](https://support.liongard.com/en/articles/15139001-automate-billing-reconciliation.md)
- [Identify Underutilized or Unlicensed Assets Automatically](https://support.liongard.com/en/articles/15140620-identify-underutilized-or-unlicensed-assets-automatically.md)
- [Share Operational Visibility Securely with Customers & Auditors](https://support.liongard.com/en/articles/15139342-share-operational-visibility-securely-with-customers-auditors.md)
- [Perform Deep Sales Discovery](https://support.liongard.com/en/articles/15139100-perform-deep-sales-discovery.md)
- [Create a Single Operational Source of Truth](https://support.liongard.com/en/articles/15139890-create-a-single-operational-source-of-truth.md)

## Account and Billing

- [Account and Billing | Liongard Billing Account Password Reset](https://support.liongard.com/en/articles/9824627-account-and-billing-liongard-billing-account-password-reset.md)

## Visual Insights

- [Visual Insights | Missing Dashboards](https://support.liongard.com/en/articles/11758389-visual-insights-missing-dashboards.md)
- [Visual Insights | Increasing Dataset Batch Size for Dashboard](https://support.liongard.com/en/articles/11842488-visual-insights-increasing-dataset-batch-size-for-dashboard.md)
- [Visual Insights | Discrepancy in Privileged User Data within Dashboard\(s\)](https://support.liongard.com/en/articles/12571502-visual-insights-discrepancy-in-privileged-user-data-within-dashboard-s.md): Visual Insights, Dashboards, Datasets, Privileged users, Discrepancy, Data, M365, Asset Inventory, Microsoft 365

## Liongard Academy

- [Liongard Academy | Updated New User Registration Process](https://support.liongard.com/en/articles/12682870-liongard-academy-updated-new-user-registration-process.md): Registration, Liongard, Academy, New User, Learning

## Liongard Updates

- [Internet Domain / DNS Inspector — Sub-Domain Change False-Positive Alert Expected](https://support.liongard.com/en/articles/14465347-internet-domain-dns-inspector-sub-domain-change-false-positive-alert-expected.md)