If you are enforcing network security for tools like ConnectWise, IT Glue, AutoTask, etc. and you are using Liongard to populate those with documentation or have ticketing enabled, then it's important you allowlist the ingest processing IP address.
To find the IP address follow these steps:
Log in to Liongard
Click on your profile name in the upper right-hand corner of the Navigation Screen, and then select Account Settings
In the Account Setting screen, click on the My Liongard Instance tab
Finally, find the row in the table labeled Integrations IP Address. This is the IP address you need to allowlist for the application you are integrating with, depending on your specific setup.
*Please note that Liongard uses "allowlist" when referring to "whitelist" and "blocklist" in place of "blacklist."