All Collections
Integrations
ConnectWise PSA (Formerly Manage)
ConnectWise PSA (Formerly Manage) | Inspector Fails to Push Data to Mapped Environment
ConnectWise PSA (Formerly Manage) | Inspector Fails to Push Data to Mapped Environment
Updated over a week ago

Details
Whenever experiencing an issue where the Inspector seems to be failing to push data to a mapped Environment, such as ticketing info, we recommend accessing the integration troubleshooting screen and re-syncing the integration.
​
​Steps to Remediate

  1. Navigate to Admin > Integrations > ConnectWise > Configurations

  2. From here, click on β€œTroubleshooting,” and run a Force Repair, and Re-Sync after.

Did this answer your question?