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Duo | Error 400, Cross-deployment Admin API usage is not available
Duo | Error 400, Cross-deployment Admin API usage is not available
Updated over a week ago

Full error: "Cross-deployment Admin API usage through Accounts API is currently not available, please refer to: https://duo.com/docs/accountsapi#using-accounts-api-with-admin-api"",
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Steps to Resolution

  • This error indicates the Child Tenant is not properly setup beneath the Parent inspector on the Duo side.

  • Duo recommends reaching out to your Account Manager or their support team to make sure the Child Tenant is properly setup.

  • Provide Duo support with the above error and the tenant in question, and they should be able to assist you further.

Outcome: Once Duo successfully migrates the tenant, the inspector should complete normally

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