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Microsoft 365 | Error: "Organization lacking service principal"
Microsoft 365 | Error: "Organization lacking service principal"

Organization is lacking a service principal

Updated over 10 months ago

Problem: When attempting to authenticate the parent, the authentication may fail with the error that the “Organization is lacking a service principal”.

Steps to Resolution

  • This error means that you have multi-tenant inspection enabled on a parent that does not have the Microsoft Partner Center service principle

  • Disable the toggle for "multi-tenant", then attempt to sign in again.

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Outcome: Once this is disabled, you should be able to authenticate successfully


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