Issue
When the WatchGuard Inspector runs against a Firebox, it retrieves interface information directly from the device using the following CLI command:
show interface
The output may display:
physical interface count : 16
licensed interface count : 16
However, the front of the appliance may have fewer Ethernet ports physically available.
Additionally, some interfaces may appear with identifiers such as:
A0-8
A1-9
A2-10
A3-11
These interfaces may appear to “double” the expected count.
Why This Happens
1️⃣ The Inspector Reports What the Device Returns
The WatchGuard Inspector does not calculate or estimate interface counts.
It collects interface data directly from the Firebox CLI using:
show interface
Any interface shown in this command output will be included in Inspector results.
2️⃣ Hardware Platform Enumeration
WatchGuard appliances, such as the M27,0 use a shared hardware platform design.
At the chipset level, the system may support more interfaces than are physically exposed as Ethernet ports.
During boot, Fireware enumerates all supported interfaces at the hardware level, including:
Physical ports
Internal controller interfaces
Expansion-capable interfaces
Unpopulated ports
Logical or reserved interfaces
These are included in the reported “physical interface count.”
3️⃣ “A”-Prefixed Interfaces
Interfaces labeled with prefixes such as:
A0-8
A1-9
are internal hardware-mapped interfaces.
They typically represent:
Additional interface controller mappings
Unused or unpopulated PHY interfaces
Expansion module mappings
Shared motherboard capabilities across multiple SKUs
These interfaces are valid at the OS level but may not correspond to physical Ethernet ports on the chassis.
They commonly show:
Status: Down
IP Address: 0.0.0.0
Type: NA
Clarifying “Physical Interface Count”
The term “physical interface count” in CLI output refers to:
The number of hardware-level interfaces recognized by Fireware.
It does not strictly mean the number of Ethernet ports on the front of the device.
This distinction can lead to confusion when reviewing Inspector output.
Is This a Bug?
No.
This is expected WatchGuard behavior and reflects how Fireware enumerates interfaces internally.
The Inspector is accurately reporting the device’s CLI output.
When This Is Commonly Observed
Users most frequently notice this behavior after:
Hardware replacement (RMA)
Appliance upgrade
Firmware upgrade
Model revision changes
Moving configurations between devices
In these scenarios, additional enumerated interfaces may become visible in CLI output.
Recommendation
We recommend reviewing the interface status and type in addition to the count.
Interfaces that are:
Down
Unassigned
Showing 0.0.0.0
Labeled with A-prefix identifiers
are typically internal or unused interfaces and do not indicate additional physical ports.
Resolution
This behavior is expected.