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Platform | Request to Change Service Provider Name

This article provides guidance for Liongard Partners seeking to change their Service Provider Name within the platform.

The Service Provider Name in Liongard is set during initial onboarding and represents your organization within the Liongard platform. As it is tied to internal configurations and account-level identifiers, changes to this information require administrative oversight.
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Steps to Resolve

To request a change to your Service Provider Name, please follow the steps below:


​Contact Your Liongard Account Manager

  • Changing the Service Provider Name is not a self-service feature and must be handled by your assigned Account Manager.

  • If you're unsure who your Account Manager is, you can reach out to Liongard Support at support@liongard.com for assistance in getting connected, or by selecting the "Account Manager Details" option in our in-app messenger.
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