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Platform | Request to Change Service Provider Name

This article provides guidance for Liongard Partners seeking to change their Service Provider Name within the platform.

Updated over a month ago

The Service Provider Name in Liongard is set during initial onboarding and represents your organization within the Liongard platform. As it is tied to internal configurations and account-level identifiers, changes to this information require administrative oversight.
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Steps to Resolve

To request a change to your Service Provider Name, please follow the steps below:


​Contact Your Liongard Account Manager

  • Changing the Service Provider Name is not a self-service feature and must be handled by your assigned Account Manager.

  • If you're unsure who your Account Manager is, you can reach out to Liongard Support at support@liongard.com for assistance in getting connected, or by selecting the "Account Manager Details" option in our in-app messenger.
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