After enabling the IT Glue Pro Sync feature, synchronization timing will vary based on the size of the partner:
Large partners: Configurations may take up to 24 hours to fully sync.
Smaller partners: Configurations typically sync within 2 hours.
Configuration Types
After enabling the sync feature, configuration types should appear within approximately 15 minutes.
Scheduled Syncing
Note that configurations are updated on a regularly scheduled basis and are not triggered by completed inspections. This means updates will appear according to the synchronization schedule, regardless of inspection completion times.
Flexible Assets
IT Glue Pro Sync configurations do not impact flexible assets. These two features are entirely unrelated.
Data Hosting and Availability
IT Glue Pro Sync will only be supported for datacenters hosted in the United States. As a result, we are limiting the release to our US-based partners. If this limitation does not present an issue for your team, we are more than happy to provide access to this feature with the understanding that your data will be routed through US-based servers.